Q What if I decide to cancel my booking?
A Please notify me of cancellation by phone as soon as you can. Your deposit cannot be refunded.

Q How long does it take to complete hair and make-up?
A It can vary, an estimate would be 1 hour for hair and 1 hour for make-up. 1 hour spare time either side. This depends on designs and ideas. I am available for very early starts.

Q Do you do the hair and make-up?
A Yes, but this depends on the number of guests or bridesmaids, this will be discussed. If it isn't possible, another artist will be needed, at an extra charge.

Q What if I need to re-touch my make-up during the day?
A Your make-up has been applied to last all day, however it is always recommended to carry the essentials with you, like lipstick and powder.

Q Would I need to purchase these essential products, or do you supply them on the day?
A You will be advised on the day of your trial what essential products you would need. Your can purchase these products if you wish, as I do not supply them.

Q What brushes do you use?
A  My brushes are mainly MAC.

Q What areas do you cover?
A I live in London and can cover most areas within reasonable driving distance. Long distance, outer London and other regions of the UK will involve an extra charge.

Q What if you are ill on my wedding day?
A In this unlikely event, I will recommend an alternative artist who will visit you before your wedding date.

Q Do you come to my home on the day of the trial?
A Yes. Also your trial should be 1 month apart from your wedding date, and payment should be made on that day.

Q I was considering spray tan before my wedding day?
A This is fine, but please keep me informed as foundation and colour palette will change.

Q I'm not sure what I would like done?
A The artist has plenty of experience and guidance is there for you.

Q How many people can be made over?
A Yourself, mother in law and 3 bridesmaids. Any more than this an extra artist will be needed at an extra charge.

Q Do you come to my home on the day of the wedding?
A Your home, venue, or hotel.

Q Which cosmetics do you use?
A As I work in the industry I have carefully hand chosen the best cosmetics available. Being a M·A·C Make-up artist I tend only to use what I know will give the best results. My main kit is M·A·C, known for 100% pigment and lasting hold all day. M·A·C do not test on animals, but test on tiny grafts of human skin. Products are irritants tested and some do contain lanolin. I also use Screenface, Kryolan, Dermablend, Mary Kay, Iman, Vanity Fair, Nars and other prestige products. I supply everything on the day.

Q When should I pay the final balance?
A The price will be agreed before hand, and only cash will be accepted on the day of your wedding.

e-mail: tracey@traceyjspencer.com